Privacy Policy


Joe Grandee Gallery and our affiliates ("Joe Grandee", "we", "us", "our") respect your right to privacy and we have adopted this privacy policy ("Privacy Policy") to explain what information may be collected through this website ("Site") and through the use of our products and/or services (collectively "Offerings"), how such information may be used and/or shared with others, how we safeguard it and how you may access and control its use. Please read this Privacy Policy carefully, because by using this Site and/or our Offerings, you are acknowledging that you understand and agree to the terms of this Privacy Policy.

Information We Collect

When you visit this Site and/or use our Offerings, we may collect certain types of information from you, such as information that you voluntarily provide via forms, applications and through the use of various Offerings or participation in various Joe Grandee programs. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems.  By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

Information You Provide

In certain circumstances, you may be asked to provide us with some specific information about yourself in order to use certain features on this Site and/or the Offerings or to take advantage of certain opportunities that we may offer through this Site and/or the Offerings. For example, we may collect personal contact, billing, and credit information when you register, sign up for, or purchase our Offerings. Please note that the Joe Grandee online store may be administered by a third party E-commerce service provider and the online store privacy policy may differ from this Privacy Policy but the relevant privacy policy will be posted as a link on the online store. We may also collect personally identifiable information in connection with the return of products, warranty and product registration, when you call or e-mail our customer service representatives, enter information on our Site, participate in promotions or for the purposes of receiving information about our Offerings and promotions. The foregoing is more fully described below.

Information Automatically Collected

We automatically collect certain information, some of which may be associated with personally identifiable information, whenever you use our Offerings or Site. For example, when your computer web browser or other communication device (including phone, PDA, etc.) accesses our Site, we automatically receive certain information, such as your IP address, browser type, date and time, and the web page you visited before visiting our Site. This statistical data provides us with information about the use of this Site, such as how many visitors visit a specific page on this Site, how long they stay on that page, and which hyperlinks, if any, they "click" on. We collect this information through the use of technologies such as "cookies" and "IP addresses", which are discussed in greater detail below. We collect this information in order to determine which areas of this Site are most popular and to enhance this Site for visitors. From time to time we may also collect general, statistical information about information and data stored and shared through the "Network Attached Storage" features of our Offerings and the Offerings we provide to support "Network Attached Storage" features ("Web Service"). We also may collect aggregate metadata concerning your files. We will use this aggregate data to provide you with our Offerings, improve our Offerings and improve our general marketing efforts related to the Offerings. We may group this information into aggregate data in order to describe the use of this Site and/or our Offerings to our existing and/or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other individuals.

IP Addresses

An IP address is a unique number assigned to your computer when it accesses the Internet or another computer network. Web servers and network devices automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration, to report aggregate information to our advertisers, and to track the use of this Site. When visitors request pages from this Site, our servers log the visitors' IP addresses. It is not our practice to link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor only when we feel it is necessary to enforce compliance with this Site's policies or to protect our services, members, this Site, or others. Cookies are pieces of information that a website transfers to a device accessing the Internet. We may use both session ID cookies and persistent cookies on our Site or the pages we use to deliver our Offerings to you. A session ID cookie expires when you close your browser. A persistent cookie remains on your device for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. You can learn more about cookies at On our Site, we use session cookies to make it easier for you to navigate the Site by saving your preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to determine your language and country so we can provide you with relevant content. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited. Cookies and similar files do not contain or capture unencrypted personally identifiable data. For many cookies, you may disable our placement of cookies on your device.

Use of Information

Any information you submit on this Site and/or through our Offerings will be used for a variety of business purposes, including for example, to complete transactions and bill for Offerings; provide you with our Offerings; verify your identity; respond to your requests for service or assistance; anticipate and resolve actual and potential problems with our Offerings; create and improve Offerings; suggest additional or different Offerings; make internal business decisions about current and future offers; provide personalized service and user experiences; protect our rights and property; and as otherwise disclosed at the point where such information is collected or in any additional terms and conditions applicable to the particular feature of this Site and/or the Offerings.

Information Sharing

In order to carry out your requests, to make various features, services and materials available to you through this Site, to respond to your inquiries, and/or to provide our Offerings to you or enable a third party service provider to provide Offerings to you, we may share your personally identifiable information with third parties. Such third parties are companies or individuals that perform functions on our behalf (or on behalf of our partners), such as companies or individuals that analyze data, provide customer service or other Offerings, advertisers, sponsors or other third parties that participate in or administer our promotions or provide marketing or promotional assistance (but such information will be shared only to the extent they need such information to perform their functions). Your personally identifiable information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers. Some of the aggregate or personally identifiable information that Joe Grandee receives is collected through third party service offerings that are available through our Offerings. In these cases the third party service provider will require you to sign up for the applicable service offering and will include a link to the relevant privacy policy that applies to such collection (i.e. this Joe Grandee Privacy Policy or the third party's privacy policy). We reserve the right to disclose any personally identifiable or non-personally identifiable information if we are required to do so by law or if we reasonably believe that such action is necessary in order to: (a) fulfill a government request; (b) conform with the requirements of the law or to comply with legal process served on us; (c) to protect or defend our legal rights or property, this Site or our Offerings, or its users; or (d) in an emergency to protect the health and safety of this Site's users or the general public. Except as provided herein, your personally identifiable information will not be provided to any third parties without prior approval from you. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, or assets related to this Site and/or the Offerings, personally identifiable information, non-personally identifiable information, and any other information that we have collected about the users of this Site and/or our Offerings will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Choice and Access

You may always direct us not to share your personally identifiable information with third parties, not to use your personally identifiable information to provide you with information or offers, or not to send you newsletters, emails or other communications by: (i) sending us an e-mail at; (ii) contacting us by mail at Joe Grandee Gallery, 2400 W. Pioneer Parkway, Ste. 123, Pantego, TX 76013, Attention: Webmaster; or (iii) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 business days of the date on which we receive it. In addition to your normal access to your web account information, we make good faith efforts to provide you with access to your personally identifiable information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.

Children Under 13

This Site and our Offerings are not directed to children under 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

Keeping Your Information Secure

We have reasonable security measures in place to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. If you have registered on this Site or for our Offerings, access to your account will be protected by your password. We recommend that you do not disclose your password to any other person. You are solely responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.

Other Sites and Third Party Offerings

This Site may contain links to other websites that we do not control or maintain. We encourage you to note when you leave this Site and to read the privacy statements of such other websites before submitting any personally identifiable information. Additionally, if you access a third party branded service through an API or otherwise, you are solely responsible for understanding, agreeing to and complying with the third party service terms and conditions of use and privacy policy. Joe Grandee is not responsible for the privacy policies or security of third party websites and/or services.

Contact Information

If you have questions or comments about anything contained in our Privacy Policy, please contact; or by mail at Joe Grandee Gallery, 2400 W. Pioneer Parkway, Ste. 123, Pantego, TX 76013, Attention: Webmaster.

Changes to this Privacy Policy

Due to the Internet's rapidly evolving nature and/or as required by law or regulatory change, Joe Grandee may need to update this Privacy Policy from time to time. If so, Joe Grandee will post its updated Privacy Policy on our Site along with a change notice on the Site. Joe Grandee may also send registered users of our Offerings a notice that this Privacy Policy has been changed. Joe Grandee encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or our Offerings and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.


Privacy Policy last amended September 22, 2015.